Privacy Policy Statement
(Updated : May 2018)
Protecting your personal data
We are committed to protect your privacy and confidentiality. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
Insofar as we are able, we ensure your personal data is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure any and all information we collect online.
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. If this policy should change in the future (most unlikely), then we shall provide notification in advance, and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.
Personal data collected and how it is used by us
Here is a list of the information we collect, and why it is necessary to collect it:
Basic identification and contact information, such as your name and contact details.
This information is used:
- to provide you with the services which you request
- to maintain our accounts
- for billing
- to enable us to answer your enquiries
- for verifying your identity for security purposes
- for marketing our services and products
- for communicating news and promotional messages from our Members + Associate Members
- to help make our web site as useful to you as possible
- information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service
Your IP address is recognised by our servers and the pages that you visit are recorded. This information is used:
- in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site
- to send you news about the services to which you have signed up
- to tell you about other of our services
Cookies
Cookies collect anonymous information about how visitors use our site, which is then used to help improve the site. The information collected includes the number of site visitors, where visitors come to the site from and the pages they visited.
Our own cookie
The only cookie this website uses is used to remember if you dismissed the cookie information notice that appears at the foot of the website.
- cookieconsent_status - used to remember if you dismissed the cookie information notice, expires 1 year
Google Analytics
We use Google Analytics, which uses cookies, to help analyse how visitors use our website. Cookies set are:
- _gat - used to throttle request rate, expires 1 minute
- _gid - used to distinguish users, expires 24 hours
- _ga - used to distinguish users, expires 2 years
More details are available from the Google Analytics Developers Guide.
Cloudflare
We use Cloudflare to enhance performance and security. Cookie set is:
- __cfduid - used to identify individual clients behind a shared IP address and apply security settings on a per-client basis, expires 1 year.
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. More details are available from the Cloudflare Help Center.
PHP
PHP is the language used by our web server. Cookie set is:
- PHPSESSID - used to reference a session stored on the web server, expires when you close your browser.
This cookie contains a random string of text, no information is stored in your browser.
Additional cookies (called third party cookies) may be stored on your device by servers operated by third parties who provide certain content on our website such as YouTube and Vimeo.
Information volunteered by you
Information volunteered by you for a particular purpose, for example a personal profile, survey, job application form, or contest, will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires. We will make absolutely clear on the face of the page, any intention to publicise the name of a winner.
Business information
This is information given to us in the course of your business and ours if you have applied to join with us in any venture established by us. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship.to maintain our accounts and Membership records.
This information is used
- for billing
- to enable us to answer your enquiries
- for verifying your identity for security purposes
- to send you news about the services to which you have signed up
- to tell you about other of our services
Business information
This is information given to us in the course of your business and ours if you have applied to join with us in any venture established by us. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship.
Links to other websites
Our website www.batesconsultancy.com may from time to time contain links to other websites which may be of interest to our visitors. In selecting these websites to view, you leave our website. Please note, we have no control over and accept no responsibility for any material displayed on these other websites. We have no control over the implications or effects of any activity you undertake on these websites and we take no responsibility for the protection and privacy of your personal data while you are on these other websites, or any resultant disclosure of your personal data.
Disclosure to Government and their agencies
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
Requesting access to your personal data
At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
Controlling your personal data
You may choose, at any time, to constrain or forbid the use of your personal data by us, by selecting the ‘Unsubscribe’ option which appears at the foot of every e-communication we send to you via Constant Contact or any other such platform.
You may choose, at any time, to constrain or forbid further contact of any kind, and/or to have your personal data permanently deleted from our records, including our communications databases, by email to [email protected]
This confidentiality policy has been compiled so as to comply with current UK, US and EU legislation (including GDPR May 2018), so far as we are aware.
If you have any question/s regarding our privacy policy, please contact us at:
The BATES Consultancy
32d North Shore Road
TROON
KA10 6QZ
Telephone +44 (0)1292 316820
Email [email protected]